New Era in Bar/Restaurant Service
Upon walking into Chili’s in Skokie, IL today, I actually got excited when I saw that every table in the bar area had what appeared to be a touch screen on them. Little did I know that I was in for a mixed experience…and would get to see the start of what I believe will [...]
September 19, 2010
Tags: Marketing, media, sales, Technology Posted in: Marketing, Technology 
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The Focus Method of Writing
I’m usually asked how one gets started when it comes to writing a an article or a speech. There are many ways to get started, however one way I use called the “Focus Method.” This method will guide you through generating ideas for your article or speech, and will likely provide ideas for future ones [...]
June 30, 2010
Tags: Communication, Marketing, sales, Self Improvement, tips, Toastmasters, Training Posted in: Communication, Marketing, Self Improvement, Toastmasters, Training No Comments
Know Thy Customer and Product
While shopping at the Westfield Brandon Shopping Center over the last couple of days, we had two instances where employees failed in their mission to service their customers. These businesses violated two important rules when servicing their customers – know thy product and know thy customer. <begin rant>
June 19, 2010
Tags: Customer Service, Marketing, sales, Self Improvement Posted in: Marketing, Self Improvement No Comments
10/20/30 Rule of PowerPoint Design
The book Presenting to Win: The Art of Telling Your Story, Updated and Expanded Edition by Jerry Weissman reminded me that in Corporate America and in most presentation arenas, we tend to let PowerPoint slides do our talking, both within our presentation and after it is said and done. We can correct this by following [...]
June 18, 2010
Tags: Communication, Marketing, media, sales, Self Improvement, tips, Training Posted in: Communication, Marketing, Self Improvement 3 Comments
It’s How You Sell It
Increase your product or services by considering the three things in this article.
January 7, 2010
Tags: Communication, Marketing, sales Posted in: Communication, Marketing No Comments
