Know Thy Customer and Product

While shopping at the Westfield Brandon Shopping Center over the last couple of days, we had two instances where employees failed in their mission to service their customers.  These businesses violated two important rules when servicing their customers – know...

Flying Travel Tips

Today I made the trip to Tampa, Florida to visit family and take some photographs.  While packing my luggage, I realized that my technology addiction has increased the weight of my luggage ten-fold!  In order to fit all of my “stuff” in to two carry-ons...

Do You Have Emergency Kits?

Spring has sprung in many parts of the United States, and severe weather has been all over the country.  That means it’s a perfect time to begin preparing or updating your emergency kits. You may be asking yourself “why do I need emergency kits?”  The answer is quite...