by Scott Irwin | Aug 20, 2010 | Communication, Self Improvement, Training
David Grady, in the annual Citizen’s Bank Employee Talent Show, performed an excellent comedy routine about a conference call gone horribly wrong. By incorporating the best practices within this article, you can keep chaos at bay and have productive calls. Have... by Scott Irwin | Jun 30, 2010 | Communication, Marketing, Self Improvement, Toastmasters, Training
I’m usually asked how one gets started when it comes to writing a an article or a speech. There are many ways to get started, however one way I use called the “Focus Method.” This method will guide you through generating ideas for your article or... by Scott Irwin | Jun 29, 2010 | Communication, Self Improvement, Toastmasters, Training
Are you the Vader? Conference calls and webinars are a mainstream in business and non-profit worlds, and if you are not participating in them now, you will be. Here ere are a few conference call etiquette tips. I attended an American Management Association (AMA)... by Scott Irwin | Jun 18, 2010 | Communication, Marketing, Self Improvement
The book Presenting to Win: The Art of Telling Your Story, Updated and Expanded Edition by Jerry Weissman reminded me that in Corporate America and in most presentation arenas, we tend to let PowerPoint slides do our talking, both within our presentation and after it... by Scott Irwin | Jan 7, 2010 | Communication, Marketing
While headed to the train station recently I passed a newspaper salesman shouting “Sun Times…..Fifty Cents” as people walked by. Just over the Chicago River, another newspaper salesman was shouting “Chicago Tribune….Sun Times.” ... 